FAQ

FAQ

Yes, most of our products can be customised in terms of size, colour, shape, finish, and materials to meet your specific needs.

Yes, we provide professional installation services. Our team can conduct site surveys and handle the full installation of your signage to ensure it is correctly positioned and secure.

Yes, all of our portable signs are PAT tested to ensure electrical safety. We also conduct a continuity test on all signage to maintain the highest safety standards.

Yes, we regularly ship our signs worldwide. To ensure the safety of your signage during transport, we create custom timber crates.

Absolutely! You’re welcome to collect your order from our workshop. Please call ahead to confirm your collection time and ensure someone is available to assist you.

Yes, our workshop is open Monday to Friday, 9 am to 4 pm. Please call ahead to schedule an appointment, so we can greet you when you arrive.

 Unfortunately, once production has begun, custom orders cannot be cancelled. However, changes can be made, though additional costs may apply.

 Our signs come with UK plugs as standard for safety and testing purposes. While a travel adapter can be used, we recommend consulting a qualified electrician in your region if you need a different plug type.

Our bank details are listed at the bottom of your invoice for easy access.

To receive a quote, please provide as much detail as possible, including sizes, artwork, or reference images. If you’re unsure, feel free to contact us to discuss your ideas.

 Yes, for business customers, there is a 2% fee for card payments. If you need to pay by card, please contact your account manager for a payment link.

To provide an accurate quote for a custom sign, we require details such as artwork and design complexity. Please email us at [Your Email Address] for a personalised quote.

To receive a quote, please provide as much detail as possible, including sizes, artwork, or reference images. If you’re unsure, feel free to contact us to discuss your ideas.

 Lead times vary based on project complexity. Simple jobs are typically completed within 2-3 weeks after artwork approval, but this may extend during peak periods.

Yes, all of our new signage is covered by a 12-month warranty against material defects from the date of delivery.

We would love to hear from you

Whether you’re seeking advice, have questions, or just want to say hello, we’re always delighted to connect. Feel free to reach out by phone, drop us a message online, or pop by our workshop for a chat over coffee. Your thoughts, feedback, and friendly visits mean a lot to us, and we’re here to help however we can. Don’t hesitate to get in touch—we’re always here for you!

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Our Location

Unit A9, Hastingwood Trading Estate, 34 Harbet Rd, London N18 3HT

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Sat-Sun: Closed
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